Frequently Asked Questions

This Agreement was last modified on 01 June 2017.

Shipping Information

What are shipping methods available?

We use standard Australian post service for all delivery, however, we often use currier company. Express service is available upon request, however, will incur an additional charge for Express Shipping.

How long will it take to get my package?

We dispatch all the orders within the 2-3 days. We use Australia Post e-parcel which takes approximately two to four days to deliver to Sydney, Melbourne & Brisbane, a little longer to South Australia and up to seven working days to Western Australia.

How do I track my order?

Once your order is dispatched you will receive an email with your tracking number. To track your order, simply enter this number into the Australia Post tracking website. This link is also in the email.

Do I need an account to place order?

You don’t need an account to place order, you can sign as guest and process the order.